Front Desk Executive – Key Responsibilities
Welcome and assist patients, visitors, and clients professionally.
Manage patient registration, check-in, and check-out procedures.
Schedule, confirm, and reschedule appointments.
Handle incoming and outgoing telephone calls efficiently.
Conduct telecalling activities to confirm appointments, follow up with patients, and provide information about services, treatments, health packages, or promotions.
Respond to patient inquiries and direct calls to the appropriate departments.
Maintain accurate patient records and update information in the system.
Coordinate with doctors and healthcare staff regarding patient appointments and requirements.
Handle patient concerns and escalate issues when necessary.
Collect payments, issue receipts, and assist with billing-related queries.




Manage emails, messages, and other administrative tasks.
Ensure confidentiality of patient information and maintain a professional reception environment.

Skills Required
Excellent communication and telecalling skills.
Strong customer service and patient relationship management.
Ability to handle multiple calls and front desk activities simultaneously.
Valuable computer knowledge and data entry skills.
Qualified, courteous, and patient-focused approach.
Robust organizational and time-management abilities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive Panampilly Nagar (India)
🏢 The Radiance Clinic
📍 India