Job Title:
ServiceNow Agile Tester
Department
:
ITG
About Business Line/Function
At BNP, we are working extensively to streamline the workflows and optimize Non-IT Service management modules through ServiceNow platform and solutions. This will drive projects more efficiently, cost effectively and proficient delivery

Position Purpose
ServiceNow Agile Tester should validate development quality for ServiceNow workflows within Flow Masters, ensuring rapid, reliable delivery of features while collaborating closely with developers, product owners, and Scrum Masters.

Responsibilities
Direct Responsibilities
Design, develop, and maintain automated test suites (ATF - Automated Testing Framework).
Execute manual exploratory tests for new user stories and regression cycles.
Participate in sprint planning, daily stand ups, sprint reviews, and retrospectives.
Define acceptance criteria with Business Analysts/Product Owners; verify they are met.
Report defects promptly, track them in the backlog, and verify fixes.
Complete testing document with performed steps.




Advocate for testability and quality best practices across the team.
Mentor junior testers and promote a shift left testing mindset.

Contributing Responsibilities
Valuable knowledge of business process used in ServiceNow.
Knowledge of ServiceNow platform upgrades and features.
Certifications for ServiceNow modules.

Technical & Behavioral Competencies
Proficiency with ServiceNow test automation framework.
Ability to write explicit, concise test cases and defect reports.
Valuable communication and collaboration skills; comfortable in cross functional teams.
Familiarity with Agile frameworks and regression testing.
Ability to document and troubleshoot errors.

Specific Qualifications
Minimum 3+ years of ServiceNow experience.
Certifications: Certified Scrum Tester, or similar.

Technical Skills
Skills Referential
(
Required knowledge, skills and abilities)
Analytical thinking & problem solving
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📌 Servicenow Tester Mumbai
🏢 BNP Paribas
📍 Mumbai