We are looking for a Back Office Executive to handle retail order processing, dispatch coordination, courier handover, and daily order-related data management.
Key Responsibilities
Receive and process retail orders received through internal groups/channels.
Forward accurate order details to the dispatch/packing team.
Coordinate with the dispatch team to ensure orders are packed correctly and ready for pickup.
Print customer address/shipping labels and paste them on the respective packages.
Coordinate with courier partners for order pickup.
Maintain daily dispatch records and item-wise quantities in Excel.
Update order status, dispatched quantities, and other relevant details accurately.
Coordinate with the concerned teams in case of any order discrepancy or missing information.
Ensure proper and timely documentation of all dispatched orders.
Requirements
1–2 years of experience in order processing, dispatch, back-office operations, data entry, or e-commerce operations.
Valuable working knowledge of MS Excel.
Good computer and data-entry skills.
Solid attention to detail and accuracy.
Positive coordination and communication skills.
Ability to manage multiple orders and maintain records systematically.
Prior experience with Amazon/e-commerce orders will be an added advantage.
Preferred Candidate
Someone who is comfortable with desk-based computer work, Excel, order processing, and coordinating with dispatch and courier teams.
Pay: ₹10,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Back Office Executive Vadodara
🏢 Otro Interior Products
📍 Vadodara
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