28 Aug
|
Guru360 Training Academy
|
Noida
28 Aug
Guru360 Training Academy
Noida
Front Desk Executive – Guru360 Training Academy
Job Title: Front Desk Executive
Company: Guru360 Training Academy
Employment Type: Full-Time
Location: In office
Job Overview
Guru360 Training Academy is looking for a friendly, confident, and organized Front Desk Executive to be the first point of contact for students, parents, visitors, and prospective learners. The role involves managing front-desk operations, handling inquiries, supporting admissions activities, and coordinating with students and internal teams to ensure a smooth academy experience.
Key Responsibilities
Greet and welcome students, parents, visitors, and guests professionally.
Handle incoming phone calls, WhatsApp messages, emails, and walk-in inquiries.
Provide basic information about Guru360's courses, training programs, batches, schedules, and admission process.
Register and maintain records of student and visitor inquiries.
Coordinate appointments between prospective students and the Educational Counselor/Admissions Team.
Follow up with prospective students regarding visits,
counseling sessions, and admissions.
Maintain student attendance, inquiry records, and other front-office documentation.
Coordinate with trainers, counselors, and management for day-to-day academy activities.
Handle basic administrative tasks such as printing, scanning, filing, data entry, and document management.
Maintain a clean, organized, and welcoming reception area.
Assist students with basic queries and direct them to the appropriate department.
Support the admissions team with telecalling and lead follow-ups when required.
Maintain confidentiality of student and company information.
Perform other administrative duties assigned by management.
Required Skills
Excellent verbal and written communication skills.
Friendly, qualified, and approachable personality.
Good interpersonal and customer-service skills.
Basic knowledge of MS Word, MS Excel, email, and WhatsApp.
Solid orga
📌 Front Desk Receptionist Noida
🏢 Guru360 Training Academy
📍 Noida