Lead and manage the complete Quality Department and quality assurance activities.
Manage quality control for Rubber-to-Metal Bonded Components and Assemblies.
Develop and implement QMS, SOPs, quality procedures, inspection plans and work instructions.
Ensure compliance with Railway, RDSO/IR and customer quality requirements.
Monitor incoming, in-process and final inspection activities.
Control and reduce rejection, rework, customer complaints and quality deviations.
Conduct Root Cause Analysis, CAPA, 8D and corrective/preventive actions.
Handle customer complaints and ensure timely resolution.
Conduct and support internal, customer and certification audits.
Maintain quality records including inspection reports, test certificates, calibration records and other quality documentation.
Ensure proper calibration and validation of measuring and testing equipment.
Coordinate with Production, Engineering, Purchase and Supplier Quality teams.
Monitor supplier quality and conduct supplier audits.
Drive continuous improvement, defect prevention and process capability improvement.
Train and develop Quality and Production teams on quality standards and procedures.
Monitor quality KPIs and prepare regular quality performance reports.
Experience in Railway/RDSO-related quality requirements will be preferred.
Solid experience in customer audits, internal audits and quality documentation.
Knowledge of ISO 9002: experience with IRIS / ISO 22163 will be preferred.
Robust leadership, analytical, decision-making and problem-solving skills.