Blue Chip Finance is seeking a Loan Collection Executive to manage assigned loan accounts, ensure timely EMI collections, and effectively follow up on overdue payments. The ideal candidate should possess robust communication, negotiation, and customer-handling skills with a target-oriented approach.
Key Responsibilities
Contact customers regarding pending/overdue EMI payments* and ensure timely collections.
* Manage assigned loan accounts and follow up on outstanding dues.
Obtain and monitor Promise to Pay (PTP)* commitments and ensure adherence.
* Address customer queries and payment-related concerns professionally.
* Negotiate suitable repayment solutions within company policies and guidelines.
* Maintain accurate customer information, collection updates, and follow-up records in the CRM.
* Coordinate with internal teams for resolution of payment disputes and escalated cases.
Achieve assigned daily, weekly, and monthly collection targets*.
* Monitor delinquent accounts and take appropriate follow-up actions.
* Ensure all collection activities are conducted professionally and in compliance with company policies and applicable regulatory guidelines.
Candidate Requirements
Qualification:* Graduate in any discipline; 12th Pass candidates with relevant experience may also be considered.
Experience:* 1–3 years of experience in loan collection, recovery, NBFC, banking, or financial services preferred.
Excellent communication and interpersonal skills*.
* Strong negotiation, persuasion, and objection-handling abilities.
* Target-driven with a robust sense of ownership and responsibility.
* Ability to handle customer interactions professionally, including dif