Role & responsibilities
Build and maintain robust, long-term relationships with existing and prospective clients.
Identify client financial needs and provide tailored solutions, including business loans, current accounts, swipe machine & QR codes.
Act as the primary point of contact for clients regarding financial product inquiries.
Meet or exceed sales and revenue targets by upselling financial products and services.
Conduct regular client meetings to review financial status and update service needs.
Properly collect basic documents & stay updated during all processes.
Work closely with internal departments such as operations, support & compliance to ensure seamless service delivery.
Stay updated on banking regulations, market trends, and financial product developments.
Additional Qualifications and Skills:
Bachelors degree in Finance, Business, Economics, or related field.
1+ years of experience in banking, financial services, or relationship management.
Solid understanding of financial products, banking regulations, and compliance.
Excellent communication, negotiation, and interpersonal skills.
Proven track record of meeting sales goals and delivering exceptional customer service.