Position Title: SAP SD Support Consultant

Engagement Type: Full time | Support / In office
Reporting To: SAP Project Manager

Modules: SAP SD
Role Overview

The SAP SD Support Consultant will be responsible for day-to-day operational support of the Sales & Distribution module, ensuring smooth execution of Order-to-Cash (O2C) business processes.
The role involves close interaction with business users, handling production issues, resolving incidents within SLA, and supporting continuous process improvement.
Key Responsibilities

A. Business Process Support (O2C)
Support end-to-end Order-to-Cash processes:
Inquiry / Quotation
Sales Order creation
Delivery & Picking
Billing & Invoicing
Credit Management
Understand current business workflows and operational constraints.
Identify gaps between business requirements and system behaviour.

B. Daily End-User Support
Handle daily SAP SD incidents and service requests.
Analyse and resolve errors in:
Sales order processing
Delivery creation and PGI
Billing documents
Pricing conditions




Output determination (invoice, delivery note, packing list)
Provide workarounds and permanent fixes for recurring issues.

C. Configuration & Issue Resolution
Troubleshoot and maintain SD configurations:
Pricing procedures & condition records
Copy control
Output determination
Incompletion procedures
Schedule lines
Partner determination
Identify configuration-related root causes and propose corrective actions.

D. Integration Support
Support SD integration with:
FI (account determination, revenue posting, tax)
MM (ATP, delivery, stock, billing relevance)
WM/EWM (picking, packing, delivery processing)
Coordinate with FI/MM consultants for cross-module issues.

E. Master Data Support
Support and validate:
Customer master data
Material master (sales views)
Pricing and tax master data
Assist users in correcting master data issues impacting transactions.

F. Change & Enhancement S

📌 Sap Sd Consultant Bengaluru
🏢 ETG World
📍 Bengaluru