Head of OperationsRole Overview
We are looking for an experienced
Head/Manager of Operations
who will take ownership of the company’s day-to-day operations, internal processes, people coordination, performance management, and operational efficiency.
The role requires a robust leader who can work independently, drive accountability across teams, identify operational gaps, and ensure that management decisions are executed effectively.
Key Responsibilities
Overall Operations
Own and manage day-to-day company operations.
Ensure smooth coordination between departments.
Convert management decisions into clear execution plans.
Identify operational bottlenecks and resolve them proactively.
Establish processes, workflows, and SOPs to improve efficiency.
Department Coordination & Performance
Work closely with all Department Heads/Managers.
Track department-wise targets, deliverables, timelines, and performance.
Conduct regular operational reviews and follow-ups.
Ensure explicit ownership and accountability across teams.
Escalate only critical matters to senior management with recommended solutions.
People & Performance Management
Monitor employee productivity, discipline, attendance, and accountability.
Work with HR on manpower planning and recruitment requirements.
Oversee performance reviews, PIPs, employee concerns, and disciplinary matters.
Build a performance-driven and qualified work culture.
HR & Administration Oversight
Oversee the HR and Admin functions and ensure policies are implemented effectively.
Ensure smooth onboarding, documentation, attendance, leave, and exit processes.
Supervise office administration, facilities, vendors, assets, and workplace requirements.
Ensure the confidentiality of employee and company information.
Process & SOP Management
Develop and implement operational SOPs.
Standardise internal processes across departments.
Identify inefficiencies and implement corrective measures.
📌 Operations Manager Noida
🏢 VYUG™️
📍 Noida