RADIUS is an AI-powered Omnichannel Interaction System (OIS) that unifies every customer touchpoints into a single intelligent platform. It empowers enterprises to manage customer interactions seamlessly, ensuring context continuity, faster resolutions, and superior customer experiences.

Developed by VIS Networks, a technology-driven company committed to transforming customer engagement, RADIUS combines innovation, scalability, and automation to help businesses deliver connected, data-driven, and future-ready CX.

Role Overview

We are looking for an experienced Product Manager to lead end-to-end product strategy and execution for core RADIUS platform capabilities. This role demands robust ownership across product discovery, roadmap planning, delivery, and adoption, with a deep understanding of enterprise CX workflows, AI-driven automation, and omnichannel platforms. You will work closely with engineering, design, sales, customer success, and leadership to build scalable, market-leading CX solutions.

Key Responsibilities
Own and drive the product vision, roadmap,



and execution for key RADIUS modules.
Translate business goals, customer needs, and market trends into transparent product strategy and priorities.
Define success metrics, OKRs, and measurable outcomes for product initiatives.
Conduct customer discovery, stakeholder interviews, and feedback analysis across enterprise clients.
Partner with Product Marketing to shape value propositions and go-to-market narratives.
Write transparent PRDs, user stories, acceptance criteria, and functional specifications.
Lead backlog prioritization using frameworks like RICE, MoSCoW, or OKRs.
Collaborate with Engineering and Design to ensure timely, high-quality delivery.
Drive AI-led initiatives to bring enhancement to the product.
Drive initiatives to build and scale data analytics and business intelligence features that deliver actionable insights for product, operations, and leadership.
Leverage data analytics,

📌 Product Manager Bengaluru
🏢 RADIUS OIS
📍 Bengaluru