Role & responsibilities

We are looking for an experienced Oracle Fusion Lead to join our Corporate Finance Technology (CFT) team. This role is responsible for providing first-line functional support for Oracle Fusion cloud ERP

application, managing stakeholder expectations, and supervising a team of support analysts. The ideal candidate will possess robust domain knowledge, excellent problem-solving skills, and the ability to lead and coordinate support operations effectively.

As a Lead in Oracle Fusion Support, your responsibilities will include:

Functional Support & Issue Resolution
Provide expert-level support across Oracle Finance Cloud modules: GL, AP, AR, Fixed Assets, Expenses, Cash Management, Transaction Tax, Intercompany, and BPM Approvals.
Understanding of self-service procurement, approval workflows, Contract module, RFQ, receipt processing, Supplier management, etc will be an added advantage
Troubleshoot complex issues across the Procure-to-Pay (P2P) and Record to Report (R2R) lifecycle.
Positive to have technical understanding of BIP, OTBI, OIC, VBCS, etc




Analyse and resolve ServiceNow tickets, adhering to SLAs.
Address functional issues through configuration changes and educating users on tool capabilities.
Support version upgrades and lead service reviews with vendor.

Business Engagement and Change Process
Support the end user training sessions on Oracle Fusion new processes and functions.
Promote awareness of audit and compliance principles in daily operations of the team.
Evaluate current requirements by coordinating with business stakeholders and manage and co-ordinate the implementation lifecycle.

Stakeholder Management
Act as a primary point of contact for business users regarding Oracle Fusion-related queries and issues.
Communicate effectively with stakeholders to understand requirements, manage expectations, and provide timely updates on issue resolution.
Participate in change management discussions and impact assessme

📌 Oracle Fusion Financial Consultant Mumbai (India)
🏢 Credence HR Services
📍 India