Job Title: Head of IT

Role Summary

The Head of IT is the senior-most technology leadership role in the organization, with full accountability for IT strategy, governance, infrastructure, information security, and day-to-day IT operations across retail store operations, the corporate office, and e-commerce. The role owns enterprise architecture, data governance, and information security outcomes for the organization engaging specialist or consultant support where deep technical expertise is needed and owns the IT budget and vendor and partner relationships. The Head of IT leads and mentors the IT team, with IT Manager and Sr. IT Manager reporting directly into the role, and partners closely with the leadership team to ensure technology scales in step with the organization's growth across a multi-city, multi-brand retail portfolio.

Key Responsibilities
IT Strategy & Leadership
• Define and own the organization's overall IT strategy, roadmap, and long-term technology vision in alignment with business objectives.
• Lead, mentor,



and build capability within the IT team across all locations, including direct management of Abhijeet and Kunal.
• Partner with the leadership team (CEO/COO/CFO) on technology investment decisions and report on IT performance, risk, and ROI.
• Drive digital transformation initiatives, including automation, analytics, and scalable systems for a growing multi-brand, multi-city retail portfolio.
IT Governance, Risk & Security
• Own information security strategy, data governance policies, and enterprise risk management frameworks, bringing in specialist support for deep technical audits or architecture reviews where needed.
• Ensure organization-wide compliance with the Digital Personal Data Protection (DPDP) Act, 2023, including data handling, consent, and breach-notification practices.
• Own PCI-DSS and payment security compliance across all POS and payment touchpoints.
• Oversee IT policies, SOPs, and best-practice governance across the

📌 It Head Mumbai
🏢 Burgundy Hospitality
📍 Mumbai