Job description

Role & responsibilities
Attend tokens for Demand, General queries like time extension, changes in payment plan, correspondence address & number etc., updated demands, cancellation, payment updation, clearance of interest for NOC.
Support customers with the processes way forward and inform them timely of any updates in their purchases.
Coordinate with legal in case of documentation required for any name change in existing allotment to support customer request.
Follow-up with backend / respective department.
Meet customers and support in issuance of NOC post proper documentation.
Check documentation required for possession and get the same signed by the customer.




Check and coordinate to initiate Compulsory Maintenance and penalty for different project.
Help resolve parking related issues with customers by getting solutions from planning.
Take customer request in between no dues & possession (Like offers etc.) and provide appropriate response post discussion with respective authority.

Preferred candidate profile
Robust customer handling and communication skills.
Positive knowledge of real estate CRM processes.
Problem solving and escalation handling ability.
Proficiency in CRM software and MS Excel.
Valuable documentation and reporting skills.

📌 Senior Executive Noida (India)
🏢 Gaurs
📍 India