Lead - Order Management

Location: Airoli, Navi Mumbai
Work Mode: Work from Office (5 Days a Week)
Key Responsibilities
Order Processing & Governance
Manage the end-to-end Order-to-Invoice lifecycle from customer order receipt through invoicing.
Review and validate customer orders for commercial accuracy, approvals, contractual compliance, pricing, taxation, and supporting documentation before order booking.
Ensure timely Sales Order (SO) creation and accurate system updates within defined SLAs.
Establish and enforce governance checkpoints to maintain process integrity and compliance.
Vendor & Compliance Management
Ensure vendor quotations are obtained, reviewed, and retained for audit and compliance purposes.
Coordinate vendor onboarding, screening, and compliance verification with Supply Chain Management (SCM) and Finance teams.
Validate procurement and fulfillment dependencies before order release.
Billing & Revenue Assurance
Monitor billing milestones and drive timely invoice generation in line with customer contracts.
Review margins, commercial terms,



taxation, and billing requirements to ensure accuracy and profitability.
Identify and resolve order, billing, and invoicing discrepancies to prevent revenue leakage.
Track order aging, unbilled orders, and invoice delays, ensuring timely revenue realization.
Cross-Functional Coordination
Act as the central coordination point between Sales, Presales, Service Delivery, SCM, Finance, and Operations teams.
Facilitate timely resolution of order-related issues impacting billing or customer delivery commitments.
Reporting & Audit Support
Maintain complete and audit-ready documentation for all orders and transactions.
Support internal and external audits by ensuring adherence to established controls and processes.
Track and report key performance metrics, including:
Order Processing Turnaround Time
Order Aging
Billing Cycle Time
Invoice Accuracy
Revenue Realization
Compliance an

📌 Lead Order Managment Mumbai
🏢 Black Box
📍 Mumbai