28 Aug
|
Advance India Projects (AIPL)
|
Gurugram
28 Aug
Advance India Projects (AIPL)
Gurugram
Hospitality Executive
Department: Hospitality
Location: Gurgaon
Job Type: Full-time
Role Overview
We are looking for a well-presented, courteous, and service-oriented Hospitality Executive to manage guest interactions and ensure a warm, skilled, and seamless experience. The ideal candidate should have excellent communication skills, a positive attitude, and a strong focus on customer service.
Key Responsibilities
Welcome and greet guests in a warm and professional manner.
Attend to guest requirements, queries, and requests promptly.
Ensure high standards of hospitality and customer service at all times.
Coordinate with the relevant teams to ensure smooth guest service.
Assist guests with seating, refreshments, and other hospitality requirements.
Maintain cleanliness, presentation, and service standards in the assigned area.
Handle guest feedback professionally and escalate concerns when required.
Maintain a qualified appearance and positive attitude.
Support events, meetings, and other hospitality requirements as needed.
Ensure adherence to company hospitality and service standards.
Candidate Profile
Graduate / Diploma in Hospitality, Hotel Management, or a related field preferred.
Minimum 3 years of experience in hospitality, front office, guest relations, restaurant service, luxury retail, or a similar customer-facing role.
Excellent verbal communication and interpersonal skills.
Pleasant personality with strong customer-service orientation.
Positive grooming and professional presentation.
Ability to remain calm and courteous while handling multiple guests or requests.
Strong coordination and teamwork skills.
Comfortable working in a dynamic, customer-facing environment.
Key Skills
Guest Relations
Customer Service
Communication Skills
Hospitality Management
Grooming & Presentation
Interpersonal Skills
Team Coordination
Problem Solving
📌 Hospitality Executive Gurugram
🏢 Advance India Projects (AIPL)
📍 Gurugram