Company Name : Willware Technologies

Role : Servicenow QA Automation

Experience :7+ Years

Location : Mumbai | Pune | Bengaluru| Noida

JD Key Responsibilities
Perform
functional, integration, regression, system, and end-to-end testing
for ServiceNow applications.
Work across multiple ServiceNow modules such as:
ITSM
ITOM
HRSD
CSM
GRC
SecOps
ITAM
CMDB
Analyze business and technical requirements and prepare detailed
test scenarios, test cases, and test data
.
Execute test cases and document test results, defects, and evidence.
Validate
ServiceNow workflows, forms, catalog items, notifications, approvals, business rules, and client scripts
.
Perform
integration testing
between ServiceNow and external systems using REST/SOAP APIs.
Validate data flow and integration responses between ServiceNow and third-party applications.
Perform
regression testing
for ServiceNow upgrades, enhancements, patches, and releases.
Work with developers and functional teams to identify, analyze, and resolve defects.
Perform
defect tracking and management




using tools such as Jira or ServiceNow.
Validate
CMDB, CI relationships, data accuracy, and discovery-related functionality
.
Execute
ServiceNow ATF (Automated Test Framework)
tests and maintain automated test cases where applicable.
Support
UAT and production validation
activities.
Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills
Robust hands-on experience in
ServiceNow QA/Testing
.
Experience testing
multiple ServiceNow modules
.
Positive understanding of
ITSM processes
such as Incident, Problem, Change, Request, and Knowledge Management.
Experience with
ServiceNow ATF
is preferred.
Positive knowledge of
REST/SOAP API testing and integrations
.
Understanding of
JavaScript
and ServiceNow scripting concepts.
Experience with
Jira/ServiceNow defect management
.
Strong understanding of
SDLC and STLC
.
Good analytical

📌 Servicenow Qa Automation Bengaluru
🏢 Willware Technologies
📍 Bengaluru