Role & responsibilities

Position

Sales Manager Personal Loan (PL) Cross-Sell

Department

Sales

Role Overview

We are looking for an experienced and result-oriented Sales Manager – PL Cross-Sell to drive Personal Loan cross-sell business through a team of sales executives. The role will be responsible for achieving business targets, managing team performance, developing sales strategies, and ensuring quality customer acquisition.

Key Responsibilities
Lead, manage, and motivate a team of sales executives to achieve monthly PL cross-sell targets.
Drive Personal Loan sales through the existing customer base and cross-sell prospects.
Plan and execute daily, weekly, and monthly sales activities to achieve business objectives.
Monitor individual team member performance against assigned targets.
Identify potential customers and ensure effective lead generation, follow-up, and conversion.
Conduct regular team huddles, performance reviews, and field visits.
Train and coach team members on product features, sales techniques, customer handling,



and objection management.
Ensure proper utilization and follow-up of leads generated through various channels.
Maintain solid relationships with existing customers and identify additional lending opportunities.
Coordinate with credit, operations, and other internal teams for smooth processing and disbursement.
Ensure adherence to company policies, KYC requirements, process guidelines, and compliance standards.
Track sales funnel, login, approval, disbursement, rejection, and productivity metrics.
Take corrective actions for underperforming team members and improve overall team productivity.
Prepare and share regular MIS and business performance reports with management.
Ensure high-quality sourcing with minimum customer complaints and sustainable portfolio growth.

Key Performance Indicators (KPIs)
Monthly PL cross-sell achievement
Team productivity and individual achievement
Lead-to-login and

📌 Sales Manager Hindupuram (India)
🏢 Muthoot Finance
📍 India