Sales Executive Roles & Responsibilities
Handle walk-in customers and understand their jewellery requirements, preferences, and budget.
Present and recommend diamond, gold, and other jewellery products based on customer needs.
Explain product specifications, pricing, gemstone/diamond details, certifications, and offers.
Achieve monthly and yearly sales targets and contribute to store revenue.
Build strong relationships with new and existing customers to drive repeat business.
Follow up with leads, enquiries, quotations, and prospective customers.
Maintain accurate records of customer interactions, sales, and follow-ups in CRM.
Assist customers throughout the sales process, from product selection to billing and delivery.
Upsell and cross-sell relevant jewellery products and services.
Handle customer queries, objections, and complaints professionally.
Stay updated on current collections, jewellery trends, competitors, and market developments.
Support festive campaigns, exhibitions, events, and promotional activities.
Coordinate with the store, inventory,



billing, and operations teams for smooth order processing.
Ensure excellent customer service and maintain the brand’s luxury and qualified image.

Preferred Candidate Profile
Education: Graduate in any discipline; candidates with Sales/Marketing or Jewellery-related education will be preferred.
Experience: 1–4 years of experience in jewellery, luxury retail, fashion, premium retail, or related sales roles.
Experience in diamond jewellery sales will be an added advantage.
Strong communication and interpersonal skills.
Valuable customer-handling, negotiation, and convincing abilities.
Target-oriented with a solid sales mindset.
Presentable, confident, and skilled personality.
Good knowledge of jewellery products, diamonds, gemstones, and market trends is preferred.
Comfortable using CRM, POS, and basic computer applications.
Ability to build long-term relationships with H

📌 Sales Executive Jaipur
🏢 New Age Diamonds
📍 Jaipur