Key Responsibilities
Handle incoming calls and catering enquiries professionally.
Understand customer requirements and provide suitable catering options.
Coordinate with customers regarding menu selection and menu planning.
Prepare and share catering menu options and quotations as required.
Follow up with customers regarding enquiries and event requirements.
Coordinate with the kitchen, operations, and other departments for catering arrangements.
Maintain proper records of customer enquiries, bookings, and follow-ups.
Assist customers with queries related to catering packages, menus, pricing, and services.
Ensure timely communication and follow-up with customers.
Maintain good customer relationships and provide excellent customer service.
Handle day-to-day coordination related to catering enquiries.

Requirements




Good communication and interpersonal skills.
Pleasant and confident personality.
Basic knowledge of MS Office / computer applications.
Positive Malayalam and English communication skills.
Ability to handle multiple customer enquiries efficiently.
Interest in food, catering, and menu planning will be an added advantage.
Freshers with valuable communication skills are also welcome.

Job Highlights
No sales target
No field work
Office-based role
Customer calls and coordination
Menu planning and catering enquiry handling
Friendly and skilled work environment

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Customer Relationship Executive Kochi (India)
🏢 Nila Caterers India
📍 India