Luxury Aesthetics is looking for a confident, well-spoken and skilled Telecaller / Client Relationship Executive for our aesthetic clinic in South Delhi.

The candidate will be responsible for handling current enquiries, following up with existing and potential clients, explaining our services professionally and converting leads into confirmed clinic appointments.

As you will often be the first point of contact for our clients, excellent spoken English and Hindi, clear communication and professional telephone etiquette are mandatory.

Key Responsibilities
Handle incoming and outgoing calls with potential and existing clients
Contact new leads and understand their skin, hair or aesthetic concerns
Follow up consistently with interested and pending leads
Convert enquiries into confirmed clinic appointments
Reconnect with previous and inactive clients
Explain Luxury Aesthetics' treatments, technologies and services confidently and accurately
Communicate the clinic's key differentiators,



including advanced aesthetic technologies and high standards of treatment and client care
Explain ongoing packages or offers where applicable
Follow up with clients who have cancelled or missed appointments
Maintain accurate records of calls, follow-ups and appointments
Update client and lead information regularly in the CRM
Handle client communication through calls and WhatsApp
Coordinate appointments with doctors, front desk and clinic management
Follow up with existing clients for repeat treatments
Work towards appointment, show-up and conversion targets

Communication Skills – Mandatory
Excellent spoken English
Fluent and qualified Hindi
Clear pronunciation and confident communication
Professional and polished telephone etiquette
Comfortable communicating with premium clientele
Good written English for WhatsApp communication
Solid listening, persuasion and interpersonal skills
Ability to communicate naturally without sounding script

📌 Telly Caller South Delhi
🏢 Luxury Aesthetics
📍 South Delhi