Job Description Senior Executive, Registrar's Office

Fees & Accounts

Reporting To: Registrar / Deputy Registrar

Key Responsibilities
Manage and coordinate student fee-related activities in coordination with the Finance & Accounts Department.
Make regular outbound calls to students and parents regarding pending fees, payment schedules, due dates, and outstanding balances.
Follow up with parents/students for timely payment of tuition fees, hostel fees, transport fees, examination fees, and other university dues.
Maintain and update records of fee collections, outstanding dues, payment commitments, and follow-ups.
Coordinate with Accounts, Admissions, Academics, and other departments to resolve fee-related discrepancies and student queries.
Prepare daily/weekly fee collection and outstanding-fee reports for submission to the Registrar/competent authority.
Monitor students with overdue payments and ensure timely escalation of long-pending cases.
Communicate university fee policies, payment procedures, deadlines, and applicable penalties to students/parents.




Assist in reconciliation of student fee records with the Finance & Accounts Department.
Handle parent/student queries related to fee payments, receipts, refunds, scholarships, concessions, and account statements.
Maintain proper documentation and confidentiality of all financial and student information.
Perform other fee, accounts, and administrative responsibilities assigned by the Registrar/competent authority.

Essential Skills
Excellent telephone communication and parent-handling skills.
Robust follow-up and persuasion skills for fee collection.
Positive numerical and record-maintenance skills.
Proficiency in MS Excel and university ERP/fee management systems.
Ability to handle sensitive financial conversations professionally.
Prior experience in educational institutions, fee collection, student accounts, or finance administration will be preferred.

Primary Objective: To ensure

📌 Senior Executive Hyderabad
🏢 SR Educational
📍 Hyderabad