Bachelor or master s degree, Experience in Collection for mid market/corporate
Required Skills Competencies
Analytical thinking and attention to detail.
Integrity and robust ethical standards.
Effective communication and reporting.
Process orientation and cutting-edge mindset.
Networking and stakeholder management.
Ability to understand complexity of deal
Flexibility for travel and onground for collection.
Technical proficiency in MIS and fraud systems.
Key Responsibilities
Monetary Savings
Concluding the Investigation within reasonable period.
Drafting Releasing Investigation Report within TAT from the Investigation concluding date.
Coordination with law enforcement agencies industry.
Monetary recovery form fraud cases as per penalty matrix.
Mystery Shopping / Seeding
Mystery Shopping / Seeding.
Internal Control Process
Enhancements / Innovations / Initiatives Current Process changes, Automation, System.
Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
Coordinate with Legal team for filing Police Complaints FIR.
Department Audit Regulatory Compliance (Internal Audit Score Open Items).
Vendor Management
Vendor Management.
Process Efficiency
MIS Reporting
Incident, Cyber Fraud verification Tracker maintenance bill processing.
Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
Driving Awareness Campaign
Driving Awareness Campaign along with LD and Marketing Team.
Training Awareness Material
Creating training awareness material on fraud aspect for internal staffs public.
People Management
Learning Development Self Training (4) staff Training / awareness campaign
Team Engagement / Management Agency Collaboration, Team Huddle Engagement, Coordination with inte
📌 Frmu Manager Mumbai (India)
🏢 Aditya Birla Insulators
📍 India
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