We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
We are looking for
a Finance Collection Officer
to join our Finance team and support timely customer payments. The role will be responsible for monitoring outstanding accounts, following up with customers, resolving payment-related queries, and maintaining accurate collection records.
Contact customers by
phone and email
to follow up on outstanding invoices and secure payment commitments.
Monitor customer accounts,
aging reports, and overdue balances
to identify accounts requiring collection action.
Record collection activities, customer responses, payment commitments, and follow-up actions accurately in the
ERP or collection tracking system
.
Send customer statements, payment reminders, follow-ups,
and collection notices in line with company procedures.
Coordinate with
Accounts Receivable, Credit Control, Operations, and customers
to resolve payment queries, disputes, and allocation issues.
Follow up on promised payment dates and escalate missed commitments or high-risk accounts to the line manager.
Support month-end reporting by updating collection status, expected cash inflows, disputed balances, and overdue account commentary.
Maintain complete and accurate collection records, customer correspondence, and supporting documentation for audit and management review.
Ensure compliance with company policies, internal controls, collection procedures, and customer communication standards.
Contribute to improving collection effectiveness, reducing overdue balances, and strengthening cash flow visibility.
Qualifications
What We're Looking For
Bachelor’s degree in
Accounting, Finance, Business Administration, Commerce, or a
📌 Finance Collection Officer Hyderabad
🏢 Sgs
📍 Hyderabad