Senior Technical Instructor Control-M

Position Summary

The Senior Technical Instructor Control-M is a recognized subject matter expert responsible for delivering advanced technical education and driving learning excellence across BMC's Control-M portfolio. This role combines deep workload automation expertise, instructional design leadership, customer engagement, mentoring, and strategic enablement to support customers, partners, consultants, and internal teams worldwide.

Key Responsibilities

Advanced Training Delivery
Deliver advanced instructor-led, virtual instructor-led, and workshop-based training globally.
Facilitate complex hands-on labs and architecture-focused sessions.
Train diverse audiences, including administrators, developers, architects, consultants, and enterprise automation teams.
Provide guidance on best practices, implementation strategies, troubleshooting, and performance optimization.

Content Development & Curriculum Ownership
Serve as curriculum owner for assigned Control-M learning paths.
Design, develop, and maintain advanced courseware, labs,



assessments, videos, and certification materials.
Ensure training content aligns with recent product releases and evolving customer requirements.
Drive modernization of learning experiences through digital learning and AI-enabled content creation tools.

Required Qualifications

Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Experience
5+ years of experience in technical training, consulting, implementation, or enterprise software support.
Extensive experience delivering technical education to enterprise customers.
Demonstrated expertise in workload automation and enterprise scheduling solutions.
Experience developing advanced technical courseware and hands-on labs.

Technical Skills
Expert knowledge of Control-M architecture, administration, and implementation.
Robust understanding of:
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🏢 BMC Software
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