Key Responsibilities
Manage sales enquiries, prospects, quotations, and customer follow-ups for Hangar Doors and large access door solutions.
Coordinate with Sales, Costing, Design & Drawing (D&D;), Finance, Projects, Production, and Dispatch teams.
Prepare and submit commercial quotations, techno-commercial proposals, and tenders.
Handle online and offline Government/PSU tenders, including tender documentation and compliance.
Coordinate EMD, PBG, and LC documentation with Finance, Banks, and customers.
Review Purchase Orders and coordinate SAP order processing and internal approvals.
Track orders from enquiry → quotation → order → execution → dispatch.
Maintain customer communication and ensure timely resolution of queries and follow-ups.
Prepare MIS reports, sales pipeline reports, tender trackers, and prospect updates.
Maintain accurate records of quotations, tenders, orders, customer communication, and related documents.
Identify delays or pending actions and coordinate with relevant teams for timely closure.