Job Description
Job Overview

We are looking for a proactive and people-centricPeople Operations Lead to own and scale core People Operations programs while continuously improving employee experience. This role is ideal for someone who enjoys building solid operational foundations, improving processes, and acting as a trusted point of contact for employees and stakeholders.

As the People Operations Lead, you will own key employee lifecycle programs, support culture and engagement initiatives, and partner closely with business and People teams to ensure smooth day-to-day operations. You will play a critical role in strengthening people processes, balancing execution with continuous improvement and a solid service mindset.
Responsibilities
Team Management & Leadership
Lead, mentor, and manage a team of People Operations Associates across payroll, IT & admin, and HR operations
Define explicit roles, responsibilities, SLAs, and performance expectations for the team
Build capability through coaching, training, and regular feedback
Foster a culture of accountability,



continuous improvement, and employee-first service within the team
Employee Lifecycle Management
Own the complete employee lifecycle, including pre-onboarding, onboarding, employee changes, and exits.
Ensure a smooth and consistent onboarding experience, including documentation, system access, policy communication, and orientation
Manage offboarding processes, including exit documentation, asset recovery, knowledge transfer, and final settlements
Continuously review and improve lifecycle processes to enhance employee experience and operational efficiency
Pre-Onboarding & Background Verification
Drive pre-onboarding activities such as offer documentation, data collection, and readiness checks
Own and manage background verification processes with external vendors, follow up on discrepancies, and ensure timely closures
Maintain accurate and confidential employee records
Payroll & Compensati

📌 People Operations Lead Mumbai
🏢 Time Hack
📍 Mumbai