Experience: Freshers to 1 year of experience
Key Requirement: Positive Communication Skills

Job Responsibilities
Assist customers via email with queries related to order status, product availability, dispatch details, payment information, and other order-related concerns.
Handle multiple customer queries simultaneously while ensuring timely and accurate responses.
Maintain a positive, empathetic, and qualified attitude while interacting with customers.
Acknowledge and resolve customer complaints effectively and professionally.
Communicate and coordinate with internal teams whenever required to resolve customer concerns.
Develop thorough knowledge of our products and services to provide accurate information to customers.
Manage daily tasks and responsibilities efficiently while strictly following company processes, guidelines, and quality standards.

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive @ Nurserylive Pune (India)
🏢 nurserylive.com
📍 India