Role & responsibilities
Handle inbound customer calls.
Make outbound follow-up calls.
Provide information on Cloudnine services and healthcare offerings
Explain maternity/birthing packages.• Book appointments across specialties.
Respond to customer queries and resolve complaints within SLA.
Accurately update CRM after every interaction
Preferred candidate profile
Excellent verbal communication skills,
customer handling,
basic computer knowledge, MS Office
CRM/Call Centre applications
appointment booking, complaint handling, multitasking.
📌 Call Center Executive Bengaluru
🏢 The Kids Clinic
📍 Bengaluru
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