JOB DESCRIPTION – LAB RECEPTIONIST / FRONT DESK EXECUTIVE

Malhotra Labs is hiring a Lab Receptionist / Front Desk Executive for Chandigarh.

Role:
The candidate will manage patient reception, calls, bookings, billing, report coordination, and daily front-desk operations at the diagnostic lab.

Responsibilities:
Greet and guide patients at the front desk
Handle phone calls and WhatsApp enquiries
Book lab tests and home collection appointments
Enter patient details accurately in system/register
Manage billing, cash, UPI, and receipts
Coordinate with phlebotomist and lab team
Share reports with patients as per process
Explain basic test preparation instructions
Maintain cleanliness and order at reception
Handle patient queries politely and professionally
Use smartphone for WhatsApp, calls, patient coordination and daily updates

Requirements:




Valuable communication and patient-handling skills
Decent spoken and written English
Hindi and Punjabi required
Basic computer knowledge and quick data entry
Comfortable using WhatsApp, phone calls, and billing software
Must have a smartphone
Lab, clinic, hospital, or reception experience preferred
Freshers may apply if confident and well-spoken
Honest, punctual, organized, and polite

Salary:
₹16,000–₹22,000 per month, depending on experience

To apply:
WhatsApp your resume, current location, experience, and expected salary to 98761 46200.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Representative Chandigarh
🏢 Malhotra Labs
📍 Chandigarh