Role Description:

The SAP Serialization Support Analyst is responsible for supporting, monitoring, and enhancing SAP serialization processes across manufacturing, distribution, and order-to-cash flows. This role ensures compliance with global regulatory requirements (DSCSA, EU FMD, etc.) and supports business continuity across plants and distribution networks.

The analyst serves as a functional and technical SME for SAP Serialization and TraceLink integration, ensuring secure system performance, regulatory compliance, and seamless data exchange between SAP and external serialization platforms.

Roles & Responsibilities:
Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests.
Support SAP modules including:
SAP ATTP (Advanced Track & Trace for Pharmaceuticals)
SAP ECC / S/4HANA (SD, MM, LE, OTC integration)
SAP ICH (Information Collaboration Hub), where applicable
Monitor and troubleshoot:
IDocs
RFC connections
Web services
Background jobs
Batch processing failures




Provide operational support for TraceLink serialization platform.
Troubleshoot SAPTraceLink interface failures.
Monitor outbound and inbound message flows between SAP and TraceLink.
Support serial number provisioning, EPCIS message handling, and compliance reporting.
Coordinate issue resolution involving third-party CMOs and external trade partners connected via TraceLink.
Validate data consistency between SAP and TraceLink systems.
Support regulatory reporting submissions via SAP and/or TraceLink.
Support change control, transport documentation, and system validation activities.
Participate in SIT, UAT, and regression testing cycles.
Assist in production deployments and post-go-live stabilization.

Basic Qualifications and Experience:
Bachelors degree in computer science or STEM majors and 3 to 6 years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM OR
Diploma i

📌 Sr Associate Sap Analyst Hyderabad
🏢 AMGEN
📍 Hyderabad