Role & responsibilities

Risk Analytics & Reporting
Develop and maintain dashboards to monitor KRIs such as inventory accuracy, shrinkage, fraud

trends, and control breaches.
Analyze transactional and operational data to uncover patterns indicating potential loss, inefficiency, or

compliance issues.
Automate recurring reports and exception alerts using Excel, SQL, Power BI, Tableau, etc.
Provide data-driven insights for internal audits and investigations.
Deep-dive into anomalies (e.g., repeated cancellations, COD refunds, complaints, LMD flags).
Assist auditors by identifying samples based on risk or suspicious activity.

Fraud Detection & Loss Prevention
Build or enhance rule-based and ML-driven risk models in coordination with Tech and BI teams.
Track fraud metrics such as payment misuse, return abuse, fake orders, and share weekly updates

with LP teams.
Identify and address control gaps through exception analysis and trend monitoring.
Support incident investigations by supplying documentation and insights.

Compliance & Documentation




Create and maintain process maps, SOPs, and control documentation ensuring completeness and

audit readiness.
Collaborate with process owners and Ops/Product teams during process design or revisions.
Maintain a centralized log of process changes with version history, ownership, implementation date,

and rationale.
Ensure traceability for all changes affecting audits, controls, or LP risks.
Align documentation with internal policies, FSSAI norms, data privacy regulations, and financial

controls.
Draft, review, and update internal control policies and compliance checklists.
Track compliance across units, flag deviations, and generate compliance dashboards and reports.
Notify internal teams of regulatory or process/documentation changes (e.g., FSSAI, e-comm laws,

taxation).
Serve as the central coordination point during audits with all documents ready and up to date.

Process Audits & Control

📌 Data Analyst Bengaluru
🏢 BigBasket
📍 Bengaluru