The Role

The State Business Head (SBH) / Regional Business Head (RBH) is a senior general management role responsible for owning

the full business performance of an assigned state or regional cluster within a Lenskart circle. This is a true P&L; role — you

own revenue, store health, team capability, and growth in your geography.

You will sit between the Circle Head and a team of 3–5 Zonal Managers, acting as the operating layer that translates circle

strategy into ground-level execution. This role is ideal for leaders who have proven themselves in high-growth retail or

consumer businesses and are ready to step into a geography-level business leadership role with full P&L; ownership.

Key Responsibilities
P&L; Ownership & Revenue Growth
Own the revenue, gross margin, and EBITDA targets for your state/region
Drive same-store sales growth (SSSG), average transaction value, and wallet share
Monitor daily/weekly business performance across all stores and course-correct fast
Build and execute quarterly growth plans in alignment with the Circle Head




Expansion & Recent Store Opening
Own the current store opening pipeline for your geography — location identification, LOI closures, and launch readiness
Partner with the real estate and projects team to ensure stores open on time, on budget, and to format standards
Drive ramp-up plans for new stores to break even within target timelines
Identify whitespace prospects — towns, catchments, and high-street pockets not yet covered
Retail Operations & Store Health
Ensure all stores in your portfolio are compliant with SOPs on VM, customer experience, and optometry protocols
Own NPS/CSAT scores for your geography — identify root causes of detractor feedback and drive closures
Monitor and manage inventory health, shrinkage, and stock availability at store level
Drive operational hygiene — audit scores, safety compliance, and brand standards
Team Building & Talent Pipeline
Hire, onboard, and devel

📌 State/regional Business Head Bengaluru
🏢 Lenskart.com
📍 Bengaluru