Key Roles & Responsibilities
Sales Target Management
Set and achieve monthly, quarterly, and annual membership sales targets.
Monitor daily sales performance and conversion rates.
Develop strategies to increase membership revenue and average membership value.
Lead Generation & Follow-up
Generate leads through walk-ins, calls, digital marketing, referrals, corporate tie-ups, and local promotions.
Ensure timely follow-up with prospective members.
Maintain and update the lead database/CRM.
Sales Team Management
Recruit, train, motivate, and manage gym sales executives.
Allocate leads and daily responsibilities to team members.
Conduct daily sales meetings and performance reviews.
Track individual team performance and provide coaching.
Membership Conversion
Handle significant or high-value prospects personally.
Improve enquiry-to-membership conversion rates.
Design and implement membership offers, packages, upgrades, and renewal strategies.
Customer Relationship Management
Build solid relationships with existing and prospective members.




Handle sales-related complaints and resolve customer concerns.
Encourage renewals, upgrades, referrals, and long-term memberships.
Business Development
Identify opportunities for corporate memberships and local partnerships.
Organize promotional campaigns, fitness events, and membership drives.
Study competitors and local market pricing/offers.
Reporting & Analysis
Prepare daily, weekly, and monthly sales reports.
Track KPIs such as leads, calls, visits, trials, conversions, renewals, and revenue.
Analyze sales trends and take corrective action when targets are not being met.
Coordination with Other Departments
Coordinate with the gym manager, trainers, front desk, marketing, and operations teams.
Ensure a smooth handover from sales to membership/onboarding teams.
Work with marketing to improve lead quality and promotional campaigns.

Key KPIs
Monthly membership rev

📌 Sales Manager Dwarka
🏢 Vault by Virat Kohli Dwarka Sector 11
📍 Dwarka