EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a agile and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of cutting-edge projects that deliver the most creative and cutting-edge solutions, and have an chance to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Lead/Senior Business Analyst – Insurance with Scrum Master expertise to bridge business and technical teams across the insurance value chain, driving requirements analysis, Agile delivery, and stakeholder collaboration to achieve measurable business outcomes.

Responsibilities
Partner with business stakeholders to understand objectives, pain points, and regulatory/process constraints in the insurance value chain (e.g., Policy, Billing, Claims, Underwriting, CRM/Distribution)




Elicit, analyze, and document requirements using workshops, interviews, story mapping, process mapping, and data analysis
Translate requirements into user stories, acceptance criteria, process flows (AS-IS / TO-BE), functional specs, and wireframes as needed
Maintain and refine the product backlog in collaboration with Product Owner/business leads to ensure clarity, completeness, and testability
Support UAT through preparation of test scenarios, coordination of business users, defect management, and traceability from requirements to outcomes
Define and track business KPIs (e.g., cycle time reduction, claim leakage controls, STP rates, NPS improvements)
Drive Agile ceremonies: Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, Retrospectives
Plan and manage delivery scope, schedule, dependencies, risks, RAID logs, and release milestones
Coordinate work across t

📌 Lead/senior Business Analyst Bengaluru (India)
🏢 EPAM Systems
📍 India