E-Commerce Executive

Company: Kalpana Traders
Job Type: Full time
Department: E-Commerce & Operations
Experience: 2–5 Years
Location: Sector 62 , Noida

About the Role

Kalpana Traders is looking for an experienced E-Commerce Executive who can independently manage day-to-day e-commerce operations, product listings, online orders, marketplace accounts, and import-export activities. The ideal candidate should have practical experience handling goods and services across multiple e-commerce platforms and understand the complete order-to-delivery process.

Key Responsibilities

E-Commerce Operations
Manage and maintain seller accounts across multiple e-commerce marketplaces and online platforms.
Create, update, and optimize product listings, including titles, descriptions, specifications, images, pricing, SKUs, and inventory.
Manage products and services across different categories and ensure accurate online representation.
Monitor orders from placement to dispatch, delivery, cancellation, return, replacement, and refund.
Coordinate with warehouse, logistics,



suppliers, and customers to ensure timely order fulfillment.
Maintain accurate inventory, pricing, stock availability, and product data across platforms.
Monitor marketplace dashboards, notifications, policy updates, account health, and performance metrics.
Handle customer queries, complaints, reviews, returns, and post-sales support.

Marketplace Management
Work with platforms such as Amazon, Flipkart, IndiaMART, Meesho, Shopify, TradeIndia, and other relevant B2B/B2C marketplaces.
Manage marketplace promotions, discounts, campaigns, advertisements, and product visibility.
Analyze sales, traffic, conversion rates, returns, cancellations, and profitability.
Identify underperforming products and implement strategies to improve sales and rankings.
Coordinate with marketplace support teams for account, listing, payment, logistics, and policy-related issues.

Import & Export Operations
Handl

📌 E Commerce Executive Noida
🏢 KALPANA TRADERS
📍 Noida