General OPD Management:
Patients come to the Reception-greet the patient and ask the purpose for visit.
Route the patient for Investigation
Guide the patient to the Optometrist
If Dilatation is required - guide him/her for dilatation
Otherwise send the patient directly to the Doctor
Guiding patients to PODs
Putting drops in patients Eyes
Printing the reports
Giving prescriptions to the patients
Sharing videos, taking Google reviews, etc
Follow-up calls to patients.
Fix the appointments for patients if required.
Guide the Patients in smooth movement within the hospital premises
Focus at keeping the Patient stay shortest
Update the changes in OPD and OT timings for doctors
Record Keeping and Documentation:_
Check whether all the information in token is correct or not.
Preparing separate files for Retina, Diabetic, Cataract, Glaucoma etc.
If patient is diabetic - then fill the entire form with patient and then guide the patient towards the Doctor.
Maintain all the documents in a clean, easy, handy form.




Taking the consents from patients for Lasers.
Maintain drops and other registers like MLC, Drop expiry, calling register etc
Post Doctor Meeting - Patient Management and guidance:_
Provide Visit report to the Patient and explain the prescription.
Print and give them the investigation reports
Transparent the Patients doubts if any
Links of Videos should be shared and queries of patients regarding videos to be solved.
Taking Video testimonials of patients
Daily Reporting on group.
Punching all the documents in the patients file
Stock Checking of Medicines:_
Check all medicines in OPD for their expiry dates.
If stock is getting over, place order.
Remove Unwanted Drops.
Handle VIP Patients:_
Greet VIP Patients
Guide them to the VIP Lounge
Follow the process
Floor Management:_
_Right From Patient entry to Patient exit, manage the

📌 Receptionist/administrative Assistant Pune
🏢 ASIAN EYE HOSPITAL
📍 Pune