About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, team-oriented culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing excellent work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description




We are looking for a highly skilled Cisco Contact Center Lead with 14+ years of experience in designing, implementing, managing, and transforming enterprise Contact Center solutions. The ideal candidate will possess deep expertise in Cisco Contact Center technologies, act as a technical leader for complex projects, drive solution architecture discussions, mentor engineering teams, and engage with senior stakeholders to deliver business-critical Contact Center initiatives. The candidate should also bring strong people leadership experience, including leading high-performing engineering and support teams, driving talent development, performance management, workforce planning, stakeholder management, and fostering a culture of innovation, collaboration, and operational excellence.
The candidate should have hands-on experience across Cisco Contact Center platforms, including UCCE, UCCX, CVP, Finesse, CUIC, ICM, CUCM, and Webex Contact Center, with robust exposure to cloud, automation, and

📌 Manager Cisco Contact Center Noida (India)
🏢 Ameriprise Financial Services
📍 India