QUALITY MANAGER - REVISED KPI & PERFORMANCE SCORECARD:
Location: Noida Biscuit Manufacturing Plant

Facility: 13 Production Lines

Revision incorporated: Internal Audit and External Audit/Certification have been combined into one KPI. Previous points 7, 9, 10, 12 and 13 have been removed. Their weightage has been reallocated to Kaizen/Continuous Improvement and Training/Quality Culture.

Key Performance Indicators (KPIs):
FOOD SAFETY MANAGEMENT SYSTEM, FSSAI, HACCP & ISO COMPLIANCE | Weightage: 15%
Own plant-level FSMS implementation across all 13 production lines.
Maintain and periodically review HACCP plans covering raw material receipt, storage, mixing, forming, baking, cooling, creaming/sandwiching, packaging, metal detection and finished goods.
Maintain PRPs, OPRPs, CCPs and CPs with documented monitoring, verification and validation.
Ensure Schedule IV compliance and appropriate TACCP/VACCP governance within the overall FSMS framework.
Review hazards whenever product, recipe, supplier, process, machine, layout or packaging changes.




Conduct formal FSMS management review and ensure timely closure of critical food-safety actions.
GMP, GHP, SANITATION & PERSONAL HYGIENE | Weightage: 10%
Drive excellent cleaning, sanitation and personal-hygiene standards across production, stores, warehouses, utilities, change rooms, washrooms, canteen, waste areas and external premises.
Conduct structured plant rounds covering GMP, GHP, GSP, FIFO/FEFO, 5S, food safety and adherence to company policies.
Monitor uniforms, hair/beard nets, hand washing, jewellery/loose-item controls, food-contact surfaces, drains, waste handling, pest evidence and cross-contamination risks.
Verify sanitation effectiveness through ATP/manual swab testing and close deviations through CAPA.
QUALITY MIS & MANAGEMENT REVIEW SYSTEM | Weightage: 8%
Establish disciplined DQR, WBR, MQR and PQI reporting.
Maintain dashboards for complaints, hold/rejection, process deviation,

📌 Quality Manager Jammu (India)
🏢 Sunshine Workforce Solutions
📍 India