Roles & Responsibilities:
Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients.
Solicit sale of additional or new products and services.
Examine whether the necessary changes were made in so as to resolve the customer’s problems.
Cancel accounts and inform customers about claim investigation results.
Keep the customers well-informed and satisfied every time.
Maintain strong customer relationships.
Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed.
Send mails, newsletters, and other correspondence forms to customers.
Protect the company reputation.
Offer price quote information to prospective clients.
Multi-tasking
Pacify difficult customers and handle their problems
Have effective verbal and non-verbal communication skills
Willingness to provide assistance
Approachable
Basic typing skills




Basic computer skills
Able to work in versatile work timings
Sound judgment skills with valuable listening abilities
Able to cope with a fast-paced work workplace
Resolve problem efficiently after critically analyzing situations

Qualification & Experience:
Excellent communication and interpersonal skills.
Accuracy and attention to detail
Good command of English.
Basic computer knowledge is necessary.
Ability to communicate, present and influence effectively.

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:
Health insurance

Ability to commute/relocate:
Lucknow, Uttar Pradesh (Lucknow): Reliably commute or planning to relocate before starting work (required)

Education:
Bachelor's (required)

Experience:
total work: 1 year (preferred)

Work Location: In person

📌 Sales Executive Lucknow
🏢 PolicyGhar
📍 Lucknow