Responsibilities:
Manage and support a team of voice agents.
Monitor team performance and achieve targets.
Conduct coaching and feedback sessions.
Handle customer escalations and ensure service quality.
Prepare performance reports and maintain team productivity.
Requirements:
Minimum 1 year of experience as a Team Leader.
Strong communication and leadership skills.
Ability to work in a target-driven workplace.
Positive knowledge of MS Office and reporting.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Versatile schedule
Provident Fund
Work Location: In person
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Service Team Leader Pitam Pura (India)
🏢 Dr Veda
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.