Noida, Uttar Pradesh
Job Summary
Jira Administrator with (ACP-120) ceritification.
Key Responsibilities
Platform Stability & Technical Ownership
Ensure stability, availability, and reliability of Jira and Confluence Cloud
Handle incidents, issues, and technical troubleshooting
Coordinate with Atlassian Support and marketplace vendors
Maintain and support existing integrations with enterprise systems (e.g. ITSM, identity, reporting, CI/CD)
Configure and maintain Jira Automation rules
Troubleshoot integration and automation issues
Support platform hygiene, performance, and general reliability
Jira & Confluence Administration
Administer Jira and Confluence Cloud day-to-day
Configure and maintain:
Workflows, issue types, fields, screens, and schemes
Projects, spaces, boards, filters, dashboards, and reports
Support creation, maintenance, and clean-up of projects and spaces
Support access management and permissions
Translate requirements into practical Jira/Confluence configurations
Document configurations, changes, and known patterns
Stakeholder & Delivery Support
Act as a central point of contact for Jira/Confluence questions and requests
Support delivery, planning, and engineering teams in effective tool usage
Work pragmatically across business and technical stakeholders
Ensure changes are delivered with quality and mínimal disruption
Skill Requirements
Strong hands-on experience administering Jira Cloud in a complex or enterprise environment
Solid experience with:
Workflows, schemes, permissions, automation
Project and space configuration
Experience supporting Jira and Confluence at scale
Comfortable operating independently in a rapid-moving workplace
Required Certification
Atlassian Certified Qualified - Jira Administrator for Cloud (ACP-120) (or equivalent, recent enterprise-level Jira Cloud administration experience)
Other Requirements
Atlassian Certified Professional - Managing Jira Projects for Clo
📌 Track Lead Noida
🏢 HCLTech
📍 Noida