Key Responsibilities
Handle inbound and outbound calls with B2B and B2C customers across GCC countries.
Communicate confidently and professionally in English with customers, suppliers, and business partners.
Build and maintain strong customer relationships by providing exceptional service.
Understand customer requirements and coordinate with internal teams to ensure prompt resolution.
Maintain accurate records of customer interactions and follow-ups in the system.
Meet daily productivity and customer satisfaction targets.
Work full-time from the office and collaborate effectively with the team.

Requirements:
Minimum 2 years of experience as a Call Centre Executive or Customer Support Executive (mandatory).
Excellent verbal and written English communication skills.
Knowledge of Arabic and Hindi will be an added advantage.
Must be a Graduate or Postgraduate.
Strong interpersonal, communication,



and problem-solving skills.
Ability to multitask and work in a rapid-paced environment.
Positive attitude, willingness to learn, and customer-centric approach.

Work Details
Employment Type: Full-time_
Work Mode: In Person_
Working Hours: 10:00 AM - 5:30 PM_
Break: 30 minutes_
Weekly Off: Sunday_
Holiday Calendar: UAE Calendar_

Joining: Immediate

If you are passionate about Customer support, possess excellent people management skills, and are looking for an opportunity to grow in a professional environment, we encourage you to apply.

Perks:Leave encashment

Paid sick time

Paid time off

Pay: ₹15,000.00 - ₹17,000.00 per month

Perks:
Paid sick time
Paid time off

Work Location: In person

📌 Call Centre Executive Alappuzha
🏢 BILHOMS IMPORTS AND EXPORTS PRIVATE
📍 Alappuzha