Key Responsibilities
Make outbound calls to customers regarding sales and EMI payment follow-ups.
Communicate with customers in Tamil and explain payment-related information clearly.
Follow up with customers for pending EMI payments and repayment commitments.
Handle customer queries and concerns professionally.
Achieve assigned daily, weekly, and monthly targets.
Maintain accurate records of customer calls and follow-ups.
Update customer information and payment status in the system.
Build a good relationship with customers through effective communication.
Escalate complex customer issues to the concerned team when required.
Qualification: Any Degree
Good communication skills in Tamil are mandatory.
Basic English communication skills will be an added advantage.
Target-oriented and self-motivated individuals are preferred.
Basic computer knowledge is required.
Skills Required
Valuable verbal communication skills
Customer handling skills
Convincing and negotiation skills
Ability to work with targets
Positive attitude and willingness to learn
Salary & Benefits
Salary: ₹13,000 - ₹17,000 per month:
Performance-based incentives
Training and guidance
Career growth opportunities
Friendly work workplace
Job Location: Chennai
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
Commuter assistance
Versatile schedule
Food provided
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Telecaller Emi Recovery Executive Chennai (India)
🏢 HDB Financial Services
📍 India
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