Sale & service coordinator( Back office)
Job Summary:
Key Responsibilities:
Prepare quotations, proforma invoices, and sales invoices.
Follow up on submitted quotations and customer requirements.
Coordinate with sales and service teams for smooth order execution.
Maintain and update sales records, customer databases, and order tracking reports.
Manage inventory records and coordinate material availability.
Communicate and coordinate with principal companies regarding orders, pricing, technical details, and support.
Assist in dispatch planning and customer communication.
Ensure timely processing of customer orders and documentation.
Maintain proper filing of sales and service-related documents.
Support after-sales service coordination and customer follow-up activities.