About RAHO:
Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is dedicated to bridging the gap in quality accommodation options in non-urban areas such as Coorg, Ooty, and Gokarna.

Raho focuses on offering immersive and affordable travel experiences tailored to millennials. The Bengaluru-based startup has successfully raised Seed funding to begin revolutionizing the Indian travel and hospitality sector.

Title: Guest Service Representative (Full Time)/ Customer support

Location:Bangalore.

Salary: 35,000/month.

What to expect from us?
Open door policy - we are available in case you need to talk about any issues
We are a growing start-up
Passionate and driven colleagues

What do we expect from you?

Behaviours:
Able to effectively handle deadlines
Hardworking and Commitment
Integrity and transparency
Proactive and openness to criticism
Ability to successfully adapt to changes in the work setting

Communication Skills:
Excellent communication skills (written and verbal)




Knowledge of other languages is a big plus (especially Hindi and Kannada)
Excellent documentation skills
Positive comprehension skills - ability to clearly understand and state the issues guest’s present
Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
Familiarity with Microsoft Excel
Excellent typing skills
Demonstrates understanding of the Internet, Airbnb, and competitor websites
Demonstrates an ability to learn in various media

Guest Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced setting
Ability to empathize with and prioritize guest needs
Demonstrates interpersonal skills with a diverse guest base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging guest issues, escalating when necessary

Problem Solving Skills:
Effective problem sol

📌 Customer Service Representative Bengaluru
🏢 RAHO Hospitality
📍 Bengaluru