DESCRIPTION:
Amazon's Benefit Experience and Technology (BXT) organization supports the global workforce through benefits administration, vendor management, and operational reconciliation — ensuring employees across all regions receive accurate, timely advantages services.

Key job responsibilities
Perform monthly reconciliation of advantages vendor invoices against employee enrollment data, contract terms, and payment records across global geographies
Validate invoice amounts, service periods, GL strings, and vendor details to ensure completeness and accuracy of vendor payments
Investigate and resolve variances, document root causes, and escalate to Benefit Managers and Finance for resolution
Support ad-hoc reconciliation requests from Perks Managers and Payroll teams across multiple regions
Identify and flag system/reporting issues (e.g., data quality errors, incorrect report generation) and coordinate with upstream teams for resolution
Maintain reconciliation trackers, audit trails, and variance logs to support compliance and GRC controls




Collaborate with cross-functional teams including Finance, Accounts Payable, Benefits Managers, and Specialty Services
Support process standardization initiatives to improve operational efficiency and enable automation readiness
Communicate with vendors as needed for invoice clarifications and payment follow-ups

A day in the life
Extracting invoice and payment data from internal systems (Creature, Gas Tank, Oracle) and reconciling against expected amounts
Investigating discrepancies between vendor invoices and employee enrollment records
Coordinating with Benefits Managers on ad-hoc reconciliation requests for specific countries
Documenting variances and preparing escalation summaries for unresolved items
Supporting the team in identifying process improvement opportunities and standardizing reconciliation workflows
Communicating with vendors for missing invoices, rejected invoice follow-ups, and pay

📌 Sr Administrator, Bxt, Benefit Experience Hyderabad (India)
🏢 Amazon Dev Center India - Hyderabad
📍 India