NJP Healthcare is a prime manufacturer and supplier of Oral Dosage Formulations of Aurvedic medicines. We are seeking a talented and agile Customer Service Representative to further enhance our customer service and sales service across all key stakeholders.

As a Customer Service Representative, your responsibilities will be as follows:
Outbound calling to customers to verify their profile.
Act as the primary point of contact for inquiries, complaints, and requests, ensuring a positive and seamless customer experience.
Provide query assistance and product information in an productive and skilled manner.
Provide accurate, valid, and complete information by using the right resources within the company.
Handle Customer Complaints and Escalations.
Go the extra mile to engage with Customer Requirements.




Build and maintain strong relationships with customers, fostering loyalty and trust through exceptional service.
Preparing MIS reports on daily, weekly and monthly basis.
Data Maintenance
Coordinating with multiple stakeholders.
Steadfast coordination among sales, accounts and factory personnel.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Provident Fund

Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

📌 Customer Service Representative Mumbai
🏢 NJP Healthcare
📍 Mumbai