About the Role

We are looking for a passionate, proactive, and growth-oriented Client Servicing Manager who can build strong client relationships, identify business opportunities, and contribute actively to the growth of the company.

Key Responsibilities
Build and maintain strong, long-term relationships with clients.
Understand client requirements, business objectives, and communication challenges.
Translate client briefs into explicit and actionable tasks for creative, strategy, media, digital, and production teams.
Manage projects from initial briefing through execution, delivery, and closure.
Ensure timely delivery of projects while maintaining quality and client satisfaction.
Act as the primary point of contact between clients and internal teams.
Handle client feedback, expectations, escalations, and negotiations professionally.
Identify prospects for account growth, cross-selling, and new business development.
Develop a strong skilled network and actively contribute to generating recent business opportunities.
Prepare presentations, proposals,



estimates, project plans, meeting notes, and status reports.
Work closely with internal teams and ensure smooth coordination across departments.
Motivate team members, encourage collaboration, and create a positive working environment.
Take ownership of challenging situations and provide practical, solution-oriented responses.
Maintain patience, professionalism, and clarity while managing demanding timelines and stakeholders.
Prior experience in client servicing, account management, or business development within an advertising, creative, digital, media, or branding agency.
Strong understanding of advertising agency processes and campaign execution.
Excellent communication, presentation, negotiation, and interpersonal skills.
Hands-on experience in managing client relationships and multiple projects simultaneously.
Strong networking and relationship-building abilities.
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📌 Client Servicing Manager Andheri West
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📍 Andheri West