It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an key role and it will take all of your skills. Join us and discover the exceptional training, support and prospects to grow that you'd expect from a Fortune 6 leader.

Primary Responsibilities
Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information
Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details





This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working versatile shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours.

Required Qualifications
An education level of at least a high school diploma or GED OR equivalent years of working experience
Strong computer skills, including working knowledge of MS Windows and navigation, mouse and keyboarding skills

Preferred Qualification
1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools

Taking care of business at UnitedHealth

📌 Collections Representative Noida (India)
🏢 UnitedHealth Group
📍 India