Eligibility Criteria:
Candidates should be comfortable in fieldwork.
Positive written and verbal communication.
Customer-service focus.
Work Experience in help desk support, tech support, non-tech support, and software support would be required.
Must have a 2-wheeler and a laptop
Must be well-versed in the Local Language
Roles and Responsibilities:
Can visit our Restaurant Partners in the Field
Provide service and customer support during field visits
Install our POS software in their System / Device Give training about our product to our client
Diagnose errors or technical problems and determine proper solutions to resolve their queries
Build positive relationships with customers
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including